Enrolling in CareFrequently Asked Questions

Enrolling in Care

What selection criteria are used to determine who is offered a place on the waitlist?

Our waitlist is managed in priority order based on the duration a family has been registered on the waitlist and the requested needs of the family eg. the number of days and the days of the week care has been requested.  In addition, Eltham Woods also applies priority of access in accordance with the guidelines set out by the Australian government.  Please contact the Centre Coordinator on 9431 1370 for further information.

Does the Centre charge a fee for being placed on the waitlist?

No, Eltham Woods does not charge a fee for placing your child on the waitlist.  However to assist in managing our waitlist effectively we request that you keep us informed of your childcare needs and advise us if you no longer wish to remain on the waitlist.

How do I place my child on the waitlist?

We encourage all families to contact the Centre Coordinator to arrange a tour of the Centre during which details of how to register for the waitlist will be provided.  Alternatively, please contact the Centre Coordinator on 9431 1370 for further information.

How often do places become available?

This is dependent on a number of factors such as the movement of existing families and changes to their care needs.  Whilst places do arise from time to time during the year, it is common for an increased number of vacancies to be available around the end of the year as children transition between rooms.  To access these places it is important that you place your name on the waiting list.

Does the Centre have a waiting list?

Yes, placement at the Centre is determined by our waiting list.  At present we have a significant number of families expressing an interest in a place, however we encourage you to contact the Centre Coordinator to discuss adding your child to the waitlist.

What are the operating hours of the Centre?

Eltham Woods provides child care from 7.00am until 6.30pm Monday to Friday excluding public holidays for approximately 50 weeks of the year.  There is a period over the Christmas break during which the Centre closes for up to 2 weeks, the dates of which are advised in advance to allow families time to prepare.

Eltham Woods provides child care from 7.00am until 6.30pm Monday to Friday excluding public holidays for approximately 50 weeks of the year.  There is a period over the Christmas break during which the Centre closes for up to 2 weeks, the dates of which are advised in advance to allow families time to prepare.